A sea turtle slowly moves over the Cozumel reefs
DEEP BLUE: Frequently Asked Questions

Deep Blue Scuba Diving and Snorkeling FAQs

Can I dive Nitrox?

Certainly, for an additional charge we offer N36 and N32 mixes in AL 80 tanks but you will need to provide proof of your Nitrox certification. We suggest you consider Nitrox for the second, shallower dive rather than the first deep one, especially since there’s always a potential for down currents on the wall dives.

Can I dive without any experience?

Yes, for beginner divers we offer the introductory Discover Scuba or Resort Course. It’s a dive from the beach with an Instructor. Afterwords we can take you on the boat to do a 2-tank dive.

Do you cater to advanced divers?

We cater to advanced divers by doing all computer profiles, taking strictly small groups of 6-9 max., and for specializing in the more advanced "special trips" (Punta Sur, Maracaibo and Barracuda Reefs). In fact we do those sites more than anyone on the island.

Do you cater to beginner divers?

Don’t worry if you are beginners, we deal with divers of all levels of experience. Most of our Dive Masters are also Instructors so they will keep a close eye on you and help you to feel more comfortable in the water. If you haven’t dived in the last year and have less then 10 dives experience then we highly recommend that you do a Refresher Course before you dive from the boat.

Do you offer snorkeling tours?

Yes we do, it’s no problem to combine divers with snorkelers. We pick sites that are conducive for both activities. If we have 4 or more snorkelers on the boat, we will assign a snorkel guide. Our snorkeling trips normally go to Palancar Reef.

Do you take cruise ship passengers?

Yes, we regularly take passengers from cruise ships but all reservations must be confirmed in advance and the deposit payment made. You will need to let us know the name of your ship and the arrival and departure times and the time zone this is based on (EST or CST) so we can confirm the best trip to accommodate you.

How big are your boats and what are your group sizes?

We run small fast boats for between 6- 9 divers and most of time keep our diver to divemaster ratio at 6:1. On our bigger boat that holds up to 9 divers, if we have 8 or 9 divers then we will provide 2 divemasters and split into separate groups. We can also cater to larger groups of up to 18 divers, but on large, slower boats.

How deep and how long are your dives?

Typically our 2-tank dives consist of a wall dive on the first dive, depth anywhere between 60 to 90 ft, or the advanced sites up to 130 feet. The attraction on this dive are the coral formations, huge pinnacles, swim throughs, the drop off and the chance of spotting larger fish, turtles, sharks, eagle rays, etc. The second dive is typically on a platform type reef at a depth of 45-60 feet and lot’s of marine life. Both dives last typically 45min. to 1 hour depending on divers air consumption.

How do I make a reservation?

Once you are ready to make a reservation we will ask you to make a deposit depending on the dive package you chose. If you would like to review our reservation procedures, click here: http://www.deepbluecozumel.com/index.php?page=reservations

How often do you organize night dives?

We have no fixed schedule for night diving and organize them on request (except on Sundays). We only need a minimum of 3 divers to do a night dive. We also occasionally schedule 2-tank Twilight Dives where your first tank is daylight and your second a night dive.

I haven’t dived too much and feel nervous?

Not a problem. If you are certified but haven’t dived in a while we can give you a Refresher Course with an Instructor. This is a beach dive to review all the basic skills and then get back into practice diving, getting used to the equipment again and getting the hang of buoyancy control. If you still feel nervous afterwards you can still dive from the boat but we suggest you go with a private Dive Master until you feel comfortable joining the group.

If I am staying on the mainland can I still dive in Cozumel?

Yes, there is a fast and frequent ferry service from Playa Del Carmen to Cozumel. If you catch the 8:00am ferry you will have no problem making our 9:00AM trip. If you are staying in Cancun or Tulum then you will need to get to Playa, depending on which transportation system you use you will need to allow 45mins to 1&1/2 hours to get to Playa.

What if the weather is bad and the trip is cancelled?

If trips have to be canceled by Deep Blue because of bad weather conditions then you will receive a full refund.

What is the minimum age to dive?

Our minimum age for divers is 10, but there are depth restrictions on junior divers under 16 years old which may require you to take a private Dive Master.

What kind of accommodation do you offer?

We offer a varied range of hotel accommodations from 4* beach front hotels to economy hotels downtown. Most hotels offer the same rate for 1 or 2 guests and have an extra fee for a third person. Some have all-inclusive options available. Please check our accommodation section for all the options – http://www.deepbluecozumel.com/index.php?page=hotel

What payment methods can I use?

For deposit payments you can pay through Pay Pal (or by personal check if more than 1 months notice is given). When paying your balance in Cozumel, we can take VISA, MC, or AMEX, US$ travelers checks as well as cash (both US$ and Mexican pesos)

What size tanks do you use?

Our standard tanks are AL 80. For a small extra charge we also have available AL 100 for those who are a little heavy on their air consumption as well as Al 50 pony tanks for those of who hardly use any air.

What time are your trips?

During the summer our trips leave at 9:00am, and 2:00pm. In the winter months, we run morning trips at 8:00 am and 9:00 am the afternoon trips at 1:00pm or 1:30pm.

Where are you located?

We are centrally located on the corner of Ave. 10 & A.R. Salas in the heart of downtown San Miguel. We are open everyday from 7:00am to 9:00pm. Our phone number locally is 872-5653, or internationally +52-987-872-5653. Click here to check our location map – http://www.deepbluecozumel.com/index.php?page=deepblue_location

Where do you pick us up?

Our boats depart from the pier downtown, so if you are staying in town or to the north you will board the boat downtown. If you are in a hotel on the beach south of town we will pick you up on the boat. Just let us know where you are staying and we can let you know the pick up information.

Where do you take surface intervals?

We always have a 1 hour surface interval between the dives which we normally take at a beech so you can get off the boat. The only exception to this is when we have snorkelers on board in which case we go to another reef to spend 30 minutes snorkeling.